> ## Documentation Index
> Fetch the complete documentation index at: https://docs-strived.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Send Notifications

> Write an in-app notification, choose who receives it (users, roles or the whole company), send it by e-mail too or schedule it, and check the log. Step by step, with screenshots.

**Notifications** in the sidebar sends a message that appears in the bell of the people you choose,
inside the app. Use it for announcements, reminders, deadlines or news about the platform.

> [!NOTE]
>
> Everything below is for the **web app** on a computer, signed in as an **Admin**. To message only
> the learners of one training or one classroom, the bell on its row is quicker — see
> [Manage trainings](https://docs-strived.mintlify.site/admin-guide/manage-trainings.md) and
> [Classrooms and chatrooms](https://docs-strived.mintlify.site/admin-guide/classrooms-and-chatrooms.md).

***

## Table of contents

* **Step 1 — Write the message**
* **Step 2 — Choose the type**
* **Step 3 — Choose the recipients**
* **Step 4 — Options: e-mail and scheduling**
* **Step 5 — Check and send**
* **Step 6 — Read the log**
* **Good to know**

***

## Step 1 — Write the message

Click **Notifications** in the sidebar.

![The Send Notification page with the title and body fields, six message suggestions and the notification types](https://mintcdn.com/docs-strived/iD9utH4spO50op0r/images/admin-guide/notifications/01-compose.png?fit=max\&auto=format\&n=iD9utH4spO50op0r\&q=85\&s=b84f5d4745cb7ff8db6663a831007ae2)

Send Notification: content, suggestions and type.

Under **Content**, type the title (e.g. *New assignment posted*) and the body. The arrows at the
bottom right of the body enlarge the text area.

Short on words? Click one of the **Message suggestions** (**Training update**, **New chapters
added**, **Issue resolved**, **New content assigned**, **Important reminder**, **Platform
access**): **Insert** fills in the message, which you then adapt freely.

***

## Step 2 — Choose the type

Under **Notification Type**, pick the one that fits: **Success**, **Danger**, **Warning**,
**Notify**, **Assignment**, **Grade**, **Quiz**, **Announcement**, **Reminder**, **Deadline**,
**Course Update**, **New Course** or **Enrollment**. The type sets the icon and color the
recipients see.

**Company Context** shows your company. It is locked to the company you administer.

***

## Step 3 — Choose the recipients

![The Recipients section with the Roles, Users and Company tabs, and the Options section](https://mintcdn.com/docs-strived/iD9utH4spO50op0r/images/admin-guide/notifications/02-recipients.png?fit=max\&auto=format\&n=iD9utH4spO50op0r\&q=85\&s=df931c2cbe773220047f868752263ae8)

Recipients and options.

Under **Recipients**, three tabs:

| Tab | Who receives it |
| :- | :- |
| **Roles** | Everyone with the roles you tick: **User** (learners), **Instructor**, **Content Manager**, **Admin**. Each line shows how many people it covers. |
| **Users** | Only the people you pick one by one. |
| **Company** | Everyone in the company. |

The number in brackets on each tab counts what you have selected.

***

## Step 4 — Options: e-mail and scheduling

Two switches under **Options**:

* **Send by e-mail too** (the switch at the top of **Options**): the recipients also get the
  notification by e-mail. This only works when you pick people one by one in **Users**, up to
  **10** recipients, and when the platform's e-mail settings are configured. With a role or the
  whole company, the message stays in the app.
* **Schedule delivery**: choose a date and time, and the notification waits in a queue until then.

> [!NOTE]
>
> For now the e-mail option is written in French in the app ("Envoyer aussi par email", with the
> explanation "Comment fonctionne l'envoi par email"). It works the same way as described above.

***

## Step 5 — Check and send

Click **Preview details** at the bottom to check the message and its recipients, then **Send
Notification**. The button stays grey until the message and the recipients are filled in.

***

## Step 6 — Read the log

Click **Recent log** at the top right.

![The Notifications Log with recent notifications, their type, title, text, recipient and e-mail status](https://mintcdn.com/docs-strived/iD9utH4spO50op0r/images/admin-guide/notifications/03-log.png?fit=max\&auto=format\&n=iD9utH4spO50op0r\&q=85\&s=0b380a5a6fa20d9cd37ffb4c13f39fb1)

The Notifications Log.

The log lists the latest notifications of the company, newest first: type, title, text, number and
date, who received it (role and name), the company, and whether an e-mail went out (**SMTP OFF**
when it did not). It includes the notifications the platform sends on its own, such as *"Order
Cancelled"* or *"New message in chatroom …"*.

***

## Good to know

> [accordion] Where do recipients see the notification?
>
> In the bell of the top bar; **View All** opens their full list of notifications.

> [accordion] Can I write to a single learner?
>
> Yes: open the **Users** tab and pick only that person. You can then also send it by e-mail.

> [accordion] Why is the e-mail switch disabled?
>
> You selected a role, the whole company, or more than 10 people. E-mail only goes to people picked
> one by one in **Users**, 10 at most.


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